Shipping policy

At Poffzy, we’re excited to get your favourite hair accessories delivered to you as quickly as possible! 💖

Order Processing

All orders are processed within 1–2 business days. Once your order has been packed and dispatched, you will receive a shipping confirmation with tracking details, wherever applicable.

Delivery Timeline

We deliver across India. Estimated delivery timelines are:

* Metro cities: 2–5 business days
* Other locations: 4–7 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected orders or promotional campaigns. Any such offer will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking details will be shared with you through email, SMS, or other available communication channels.

Delayed Deliveries

While we work with reliable delivery partners, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Incorrect Address

Please make sure that your shipping address and contact details are correct when placing your order. Poffzy will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Need Help?

If you have any questions regarding your order or shipping, please feel free to contact us. We’ll be happy to help! 💕

Thank you for shopping with Poffzy! ✨